Thursday, 24 April 2014


Room design as a Trend in the  Hotel  Industry
Davis et al (2012:32) suggests that first impression of a hotel or a guest room is very important. The creation of a hotel contributes greatly to the creation of its image. Customers  passing by  may like the look  of the establishment and decide to come in to rest and will feel pleased with the design .The interior design of the guest room  is composed of different aspects which  is the size and shape  of the room ,the type of furniture and fittings and lastly the colour scheme .
Trends are emerging in room design. Today’s guests are more into health and physical fitness. People who travel often for business or pleasure want a hotel that will fit their lifestyle.
The trend for new hotels is larger guest rooms with a separate space for guests to be able to exercise or maybe do yoga while they are away from home. In 2001 the motion was  that design,design,design  has replaced location,location,location, as the three most important aspects of hotel management .It is also suggested  that the success of hotels  is now not based on location but on design which creates a sense of style ,distinction ,warmth and intimacy. The first type of hotels to be newly built with interior  and exterior design was called the Boutique hotels in New York. It is further stated that technology also enhances the design and ambience of the room and in most cases people visiting hotels are those on their early 20s and mid 50s who are mostly interested in the use of technology in the hotel rooms such as the use of computers with high speed internet access and the use of fitness rooms with yoga classes (Jones 2002:41).
According to Jones (2002:43) a well-designed guest room should have enough space   for the customer to do what they wish to do in it and the following features should be well included in a perfectly designed hotel room: Honeymoon packages.
Art and painting   studios, music and in-room DVD players with flat screen television sets.
REFERENCES
Peter ,J.(2002)Introduction to Hospitality Operations 2nd edition. South-Western Cengage learning, United Kingdom
Darvis,B. Lockwood, A. Alcott,P. and Pantelidis ,L.(2012)5th edition .Routledge Education ,  USA and Canada

Tuesday, 1 April 2014


FOOD SAFETY AND SANITATION

Food safety and sanitation is extremely important for everyone’s health .Food is easy to cross contaminate when proper precautions are not followed.


According to Kinton, Ceserani and Fosket (1996:452 ) it is important for caterers  to be certain  that the food that they are producing is safe to eat. In order to do so it is advisable for the caterers or food producers to have food committees at all times during food handling. To ensure that safe and quality food is produced for the customers the following steps or working conditions must be taken into consideration.

1.    Food handlers must at all times maintain a high standard of personal hygiene.

2.    Personal clothing and belongings must be stored  away from food, equipment, utensils, and linens

3.    Ready to eat food must not be handled with bare hands, the use of suitable utensils such as of tongs, deli paper and safety food gloves should be put into practice.

4.    Ready to eat food and raw food must always be kept at the right temperatures

It is the responsibility of a food production employee to handle food in a hygienic manner and paying attention to food and hygiene regulations. It is not appropriate or safe for an ill person to handle food. (Lillicrap and Cousins, 2010: 48)

The Michigan food law (2000) states that it is important for food handlers to clean their hands thoroughly in a proper way with hand soap and sanitizers before handling food to prevent bacteria in the hands from passing into the food and to also kill germs. To prevent cross contamination of food, it is advisable to store food separately .Example, separating raw meat from ready to eat meat during storage, preparation and display. Equipment and utensils must always be cleaned before use. Food employees should have clean protective clothing and cover their hair with appropriate hair nets.  Smoking, eating, and drinking are not allowed by food employees in the food preparation and service areas.
 

 
Customers should be served with fresh nutritious well prepared food which is safe to eat at all times.

 

REFERENCES

 


Bernard Davis ,Andrew Lockwood Peter Alcott and Loannis Pantelidis (2012) Food and Beverage Managemet, 5th edition, Routledge  Canada

 

Kinton Ronald , Ceserani Victor  and Fosket David (1996)Theory of catering  8th

 Edition

 
 Lillicrap Dennis and Cousins John , 2010)Food and Beverage service 8th  edition, Hodder Education  UK

Friday, 21 February 2014

HOSPITABLE CITy



MOST HOSPITABLE CITY

Hospitality is the friendly  reception and treatment  of guests or strangers.

It can also be defined as the quality of receiving and treating guests and strangers in a warm ,friendly and generous way .

Hospitality is a  part of the tourism industry and is a major part of the service provided in restaurant ,hotels and airlines. The goal is to make the customer feel welcome ,comfortable   and satisfied. People who work in restaurants ,hotels and travel industries  practice it by providing customers with quality food  drinks and entertainment.

The most hospitably city is identified by the beauty and activities that keeps tourist visiting the place. It can be a tourism site or both hospitality and tourism site. It is also identified by the friendliness of the people living in the same area.
 
In my findings I found out that Tampa   which is in Florida is the most hospitable city in the world. It is a city found in Florida . Its rich history mixes with its modern landscape, giving visitors and residents a medley of activities and attractions to choose from. Busch Gardens, various large museums, are just a few of the major highlights. The area is rife with small towns as well, offering a glimpse into Tampa's history and diversity.

Tampa offers many unique cultural, educational, and other entertaining experiences to its residents and visitors.


Busch Gardens is a 335 acre African theme, family entertainment park. Adventure Island (next to Busch Gardens) features 36 acres of water recreation areas
Florida Aquarium



The Florida Aquarium is a three-story, glass domed aquarium featuring exhibits related to Florida's ecosystem and aquatic habitats.  


The Henry B. Plant Museum displays furnishings and gilded art original to the former Tampa Bay Hotel; exhibits trace the history of the hotel and the Tampa area.


The Lowry Park Zoo is home to more than 350 exotic animal species from around the world.


The Museum of Science and Industry (MOSI) is a science and technology centre containing more than 200,000 square feet of exhibits and hands-on displays.

 Tampa has been a home to millions of tourists who travel to Florida every year.

reference